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Hay River · NWT · BC · Alberta

The North’s Trusted IT & Cybersecurity Partner

For over 20 years, we’ve helped Canadian small businesses stay online, secure, and ahead of trouble — from Hay River to anywhere you do business. 24/7 monitoring. Fast ticket response. No jargon.

Vendor partnerships & certifications

What keeps you up at night

You shouldn’t be the IT department too

Running a small business is hard enough without worrying about ransomware, downtime, or “where did our data go?” That’s our job.

Worried about ransomware?

Our 24/7 SOC and managed EDR catch threats before they spread — and we test our defences regularly so we know they’re working.

Tired of waiting for IT support?

Real people, fast ticket response, no offshore call centres. We work the issue, fix the problem, and follow up — start to finish.

Unsure where your data lives?

We map your environment, document everything, and back it up — so when something breaks, you’re back up in hours, not days.

What we do

One partner. All the IT you need.

From day-to-day support to 24/7 cybersecurity monitoring — covered by one team that knows your business.

Managed IT

Help desk, monitoring, patching, and IT strategy. IT that just works, without you thinking about it.

Cybersecurity

24/7 SOC, EDR, dark web monitoring, M365 protection, and security awareness — defence in depth, configured by humans.

Wireless & Networking

Reliable Wi-Fi and networks for offices, retail, hotels, and remote worksites — including the toughest Northern locations.

Backup & Recovery

Offsite, encrypted, and regularly tested. So when something goes wrong, you’re back up in hours — not days.

Microsoft 365

Setup, security hardening, and ongoing admin. Microsoft 365 done right, with someone there to fix it when it isn’t.

Why ArcTech

Built in the North. Built to last.

We’ve been keeping Northern Canadian businesses online since before “MSP” was a word. We know how the North works — because we work here.

20+
years serving the NWT
24/7
monitoring & security operations
3
provinces & territories covered
100%
Canadian-owned and operated
50%
Métis-owned

Let’s talk about your IT.

No pressure. No obligation. Email us — we usually respond within one business day.