Managed IT & cybersecurity across Northern Canada
Headquartered in Hay River, NT. Hands-on locally, remote everywhere else — for clients across the Northwest Territories, British Columbia, and Alberta.
Where we are vs. where we serve
Onsite labour in Hay River. Everywhere else, we work remotely — using the same tools that let us monitor and support clients across the continent.
Hay River, NT
Onsite + remoteOur home base. We’ve been here for over twenty years. If you’re a business in town and you need someone at your office, we can be there.
Full hands-on service: device deployments, network installs, troubleshooting, and onsite consultations. For structural cabling, we coordinate with licensed electricians in the area.
Northwest Territories
Remote-firstBeyond Hay River, we support businesses across the NWT remotely — monitoring, security, M365 administration, helpdesk. We’ll travel for larger projects where it makes sense.
Including: Yellowknife, Fort Smith, Fort Simpson, Inuvik, Norman Wells, and remote camps across the territory.
British Columbia
Remote-firstSmall business IT and cybersecurity across BC — Vancouver Island, the Lower Mainland, the Interior. Managed services, M365, security stack, and project work all delivered remotely.
Including: Vancouver, Victoria, Kelowna, Prince George, and smaller communities throughout the province.
Alberta
Remote-firstManaged IT and cybersecurity for Alberta small businesses — from the cities to the smaller communities most national providers ignore. Onsite travel arranged for larger engagements.
Including: Edmonton, Calgary, Red Deer, Lethbridge, Fort McMurray, and surrounding areas.
Same support, different geography
Modern MSP tooling means we can do most of what an in-house IT team does — without being in the building. Here’s what that looks like in practice.
RMM + secure remote access
We can reach managed devices to push patches, run scripts, take a remote-control session, or pull diagnostics — securely and audited, with your consent.
Ticketing & documentation
Issues come in by email or ticket, get tracked through resolution, and stay documented. You always know what’s happening with your environment — even if no one’s physically there.
24/7 monitoring & SOC
Your endpoints, servers, network gear, and Microsoft 365 tenant — watched continuously. Distance doesn’t change how quickly we see something going wrong.
Field travel when needed
For new site builds, network refreshes, or hands-on work where remote tools don’t cut it — we’ll travel. Scoped and quoted up front, no surprise expenses.
Small businesses that don’t fit the urban-MSP mould
The clients we work best with share a few things in common — and they’re rarely on the radar of bigger MSPs.
Northern businesses
Companies operating in the NWT, Yukon corridor, or remote BC and Alberta locations where “send a tech” isn’t a same-day option.
Small to mid-sized teams
5 to 150 staff. Big enough to need real IT, small enough that a national MSP treats you like a number.
Multi-site operations
Head office in one place, sites or remote workers scattered elsewhere. Common in resource, tourism, retail, and professional services.
Security-conscious sectors
Professional services, healthcare, retail, hospitality — anywhere the cost of a breach (data loss, reputation, regulatory) outweighs the cost of prevention.
Operating somewhere we cover?
Email us with a description of your business and where you’re located. We’ll let you know honestly whether we’re a good fit — and if not, we’ll point you somewhere that is.